What We Do

Our Client Relationships Are Built To Last

Project Knowledge, LLC works closely with its clients to implement sound project management processes and strengthen project management skills. Project Knowledge, LLC considers the human as well as the technical aspects of a project. We understand that effective project management skills are crucial in achieving strategic and tactical success.

Project Knowledge, LLC spends time getting to know all aspects of our client's company, including its management philosophy, its business opportunities and its challenges. Working one-on-one, we can assist clients at every phase of a project -- from initiation and planning through project execution and closeout.


Objective Perspective Gives Our Clients Focus

Because Project Knowledge, LLC works closely with its clients, their success becomes our success. We are committed to presenting information that is both unfiltered and unbiased.

When Project Knowledge, LLC teams up with a client, we strive to impart sustaining project knowledge. Whether through the implementation of our project management methodology templates, tools and standards, our formal education and training courses, or through our project management employee-mentoring program, we leave behind a wealth of information and expertise for our clients to use on their own.


Project Knowledge, LLC Services & Tools

Project Knowledge, LLC offers its clients project management solutions through a variety of tools and services:

Project Management Training, Consulting and Coaching
As the competition for project management professionals increases, more companies are initiating efforts to develop project management professionals from within.

Project Knowledge, LLC offers formal training on a variety of project management related topics. Courses range from the fundamentals of project management (based upon the Project Management Institute's, A Guide to the Project Management Body of Knowledge PMBOK®), to project leadership, team building and project workplace time management. Our training approach is consistent with the guidelines set by the PMBOK® process model of Initiation, Planning, Execution, Monitoring/Control and Closeout. We can also tailor courses to meet a company's individual needs.

Project Knowledge, LLC also provides clients with a variety of coaching and mentoring options, applying our vast knowledge of project management techniques to the individual situations of each company. Coaching or mentoring can be provided on a one-time or ongoing basis, and is offered to project managers, project teams and project sponsors.

Project Management Tools and Software
Project Knowledge, LLC consultants are experts in the use and application of multiple project management software programs. For example, training courses are offered in the use and application of MS Project.

Quality Assurance
Project Knowledge, LLC can perform quality management audits and help clients implement any resulting recommendations. These low impact quality assurance audits are completed at specific points throughout the project's life and result in an action plan to correct any deficiencies that are found.

Risk Assessment
All projects have some degree of risk associated with them. Project Knowledge, LLC can monitor projects in order to accurately identify, respond to and manage risks. At the start of each project, our consultants can perform independent risk assessments and develop a Risk Management Plan. If the project drifts off course, Project Knowledge, LLC can help the client identify the cause, analyze the potential impact and work to implement solutions.

Project Management Office (PMO)

Project Knowledge, LLC also offers Project Management Office (PMO) services to clients. We define and establish policies, procedures and routines to create and implement sound project management. A PMO environment supports this by training, reinforcing and rewarding changed behavior. Project Knowledge, LLC is there throughout this process change so the smooth transition occurs quickly, focusing on improved project efficiency.

Training

Introduction to Project Management | ½ day or 1 day

Course Number: PK210

This session introduces participants to the basic terminology and concepts of project management. Taught as a high-level overview, participants learn the basics of how to balance project scope, cost and time constraints through interactive exercises and class discussion.

Prerequisite: None



Senior Management/Sponsor Briefing | ½ day or 1 day

Course Number: PK215

This briefing covers project management terminology and concepts for senior management and focuses on the senior manager or sponsor's role in the project management process. The benefits of project management are reviewed, with an emphasis on how senior managers or sponsors can set and clarify their expectations for project managers.

Prerequisite: None



Time Management Overview | 1 day

Course Number PKTM1

This course examines how participants currently manage their time and how they can implement simple and practical methods to improve their time management skills. Common personal time management areas that are addressed include: Attitudes, goals, priorities, planning, interruptions, meetings, paperwork, delegation, procrastination and teamwork time. By participating in this course, project members will learn to effectively handle project time commitments.

Prerequisite: None



Microsoft Project (2003 and 2007) | 1 day

Course Number: PKMSProject2003 or PKMSProject2007

These courses are a hands-on introduction to the functions and features of MS Project. Participants will learn how to enter tasks, assign resources, determine task durations, produce a Gantt chart, and review various ways to monitor and control the project. This course also introduces different ways in which participants can view data, and customize various reports for comparing planned to actual progress.

Prerequisite: PK220, PK230 or PK250



CAPM Study Guide Review | 1 day

Course Number: PKCAPM1

This course focuses on the exam how to apply for the CAPM exam, how the exam is taken, and highlighting the important points from the perspective of the exam. The course will be reviewing what the exam is like, project management process groups, and the knowledge areas according to the Third Edition of A Guide to the Project Management Body of Knowledge. There are review questions and practice exercises with debriefing sessions. The materials will help participants prepare and take the CAPM exam.

Prerequisite: PK230



Project Management Concepts | 2 days

Course Number: PK220

This interactive course uses a case study to help participants gain conceptual knowledge in project management, its terminology and how project teams can best work together. Participants work in teams to learn how to apply a 5-Phase approach to projects -- Initiation, Planning, Execution, Control and Closeout.

Prerequisite: None



Principles of Time Management | 2 days

Course Number: PKTM2

This course examines in more detail how participants currently manage their time and how they can implement simple and practical methods to improve their time management skills. Common personal time management areas that are addressed include: attitudes, goals, priorities, planning, interruptions, meetings, paperwork, delegation, procrastination and teamwork time. By participating in this course, project members will learn to effectively handle project time commitments.

Prerequisite: None



Fundamentals of Project Management | 3 days

Course Number: PK230

This course provides a detailed examination of the fundamental processes of project management. Using lectures, case studies, discussions and individual and group exercises, participants will learn how to apply a 5-Phase approach to projects, determine how to meet customer/client needs, and focus on planning, tracking and control techniques. Participants will apply project management tools such as Work Breakdown Schedule (WBS), estimating, networking, Gantt charts and risk assessment to an in-class project.

Prerequisite: None



Project Management for Teams | 3 days

Course Number: PK230T

This course focuses much of its attention on what it will to be like working on a project team. Participants will gain insight into what their management style is along with learning project management terminology and best practices. The approach is consistent with PMBOK process model of Initiation, Planning, Execution, Control and Closeout.

Prerequisite: None



Mastering the Principles of Project Management | 5 days

Course Number: PK250

This course covers the nine "Project Management Bodies of Knowledge" found in the PMBOK®. Using a 5-Phase approach (Initiation, Planning, Execution, Control and Closeout), participants work in teams to complete interactive exercises covering Time, Cost, Scope, Quality, Risk, Human Resources, Communication, Procurement, and Integration Management. This course provides a solid preparation for taking the PMP examination.

Prerequisite: PK210 or PK220

Coaching/Consulting

As the competition for project management professionals increases, more companies are initiating efforts to develop project management professionals from within.

Project Knowledge, LLC provides clients with a variety of consulting and coaching options, applying our vast knowledge of project management techniques to the individual situations of each company. Consulting or coaching can be provided on a one-time or ongoing basis and is offered to project managers, project teams, project sponsors and other project stakeholders.

Project Knowledge, LLC also offers formal training on a variety of project management related topics. Courses range from the fundamentals of project management (based upon the Project Management Institute's A Guide to the Project Management Body of Knowledge PMBOK®), to project leadership, team building and project workplace time management. Our training approach is consistent with the guidelines set by the PMBOK® process model of Initiation, Planning, Execution, Monitoring/Control and Closeout.  We can also tailor courses to meet a company's individual needs.

Case Study

Emergency Nurses Association

The Challenge

 The Emergency Nurses Association (ENA) contacted Kelly Kalmes because they were having trouble meeting intended project expectations.  Kelly met with the executive management team and presented project management solutions she thought could help ENA achieve more tangible results. 

The Process

Kelly conducted individual sessions with each management group to better understand their concerns and determine expectations and needs.  After the meetings, it was clear that the management team were facing challenges involving limited time and resources. They were also struggling to find ways of aligning results with their strategic plan.

The Result

Kelly realized that is was important to get everyone on the same page.  She suggested a training session for the management team.  Afterwards, Kelly strongly recommended hiring a project manager who could continue the support and direction for project management within ENA. The executive management agreed with the recommendation and hired Eden Essex. 

The Feedback

I began my position of Project Manager at the Emergency Nurses Association (ENA) in April 2007. My background was rich in working in the nonprofit world, specifically with specialty nursing organizations, conducting strategic planning and managing projects. The position at ENA had been open for some time. ENA Executive Director David Westman working with Kelly Kalmes of Project Knowledge had yet to find the person who would fit ENA to introduce a project management office (PMO). Now, I was new to the project management process. You may have noted earlier I indicated I had experience managing projects, which is quite different I have learned from applying the project management methodology. For ENA growing its own Project Manager was the right fit for the management philosophy and cultural dynamics of the organization.

My education began with Kelly's 5-day Project Management Certificate Program course, which I took at Loyola University Chicago. I give great credit to Kelly for keeping what could be rather dry information lively each day through her own charisma and exercises which brought the lessons to life. Kelly's broad array of project management in action examples that she peppered each lecture with spoke to our diverse class of construction foremen, finance personnel, career changers of various backgrounds, IT specialists, and association management professionals such as me.

Fortunately for me, I was able to work with Kelly beyond the classroom. She had already presented a 2-day course to the ENA Executive Team. (I still hear talk of building a helicopter.) Additionally, she had addressed the ENA Board of Directors. The leadership team was committed to the establishment of a project management environment at ENA. What had been started was now up to me to make sustained. Kelly worked closely with me over the following months providing helpful templates, further education, and moral support. That last piece may have been the most important. Until the project management training I was conducting clicked with my colleagues I was a bit of an island at ENA.

The click came and triggered an avalanche of understanding. As my colleagues have come to embrace the project management methodology ENA has quickly seen positive results. The Board of Directors has indicated greater satisfaction with the documentation coming before it for decision-making in regard to strategic initiatives. ENA's recent employee opinion survey had a 90% satisfaction rating with scores up across 71% of the questions, especially those related to improved communication across departments. There is talk in the halls about "silos" coming down.

It is amazing to see the power of project management in action. By imparting the knowledge and techniques of project management's proven processes to dedicated employees and volunteers, ENA is enjoying greater communication at the tactical and strategic levels and better planning so that resources (both human and financial) are allocated appropriately. As I share this with you 1.5 years into a three-year PMO rollout, a grin is rolling across my face as I look to the next 1.5 years and the great results to come. ENA has much to thank Kelly for in providing her expert direction on establishing a PMO that would fit the association and its unique organizational dynamics. I have much to thank Kelly for in introducing me to the project management methodology, knowledge of which has enhanced me both personally and professionally.

 Eden Essex, Director of the Project Management Office (PMO) of ENA, Des Plaines IL